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Privacy Policy

Last updated: March 2026

1. Introduction

Blue Men Plumbing ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Request a quote through our online form
  • Contact us by phone, email, or other communication methods
  • Schedule a service appointment

This information may include:

  • Name, email address, phone number
  • Property address and type
  • Description of plumbing issues and uploaded photographs
  • Service preferences and scheduling information

3. How We Use Your Information

We use your personal information to:

  • Process and respond to your quote requests
  • Schedule and deliver plumbing services
  • Communicate with you about your service requests
  • Send service confirmations and follow-up communications
  • Improve our services and website

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only with:

  • Service providers who assist in operating our website and business (e.g., email services)
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Your Rights Under PIPEDA

You have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Withdraw consent for the use of your information
  • File a complaint with the Privacy Commissioner of Canada

8. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

  • Email: info@bluemenplumbing.com
  • Phone: 647-500-7989
  • Address: 65 Canadian Rd, Scarborough, ON, M1R 5G2